1. Information We Collect
When you use ClipMatch, we collect:
- Account information (email address, name)
- Video clips, photos, and other footage you upload
- Usage data and analytics
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use your information to:
- Provide and improve our video creation service
- Process your footage through AI to match it to your story
- Communicate with you about your account and service updates
- Process payments and manage subscriptions
- Ensure security and prevent abuse
3. Footage Storage and Processing
Your uploaded clips and footage are stored securely in Google Cloud Storage. Footage is processed using AI to match it to your script and assist with editing. We do not use your footage to train AI models, and we do not share your footage with third parties except as necessary to provide the service.
4. Data Retention
We retain your footage and processing results for as long as your account is active or as needed to provide you with our services. You may request deletion of your data at any time by contacting support.
5. Third-Party Services
ClipMatch uses the following third-party services:
- Google Cloud Platform (footage storage and AI processing)
- OpenRouter (AI routing for footage analysis and story generation)
- Stripe (payment processing)
- Better Auth (authentication)
- Render (hosting infrastructure)
These services have their own privacy policies governing how they handle data.
6. Cookies and Tracking
We use essential cookies to maintain your session and provide core functionality. We do not use advertising or tracking cookies.
7. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.
8. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
9. Children's Privacy
ClipMatch is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us through our support channels.